We do not store credit card details nor do we share customer details with any 3rd parties. At Liberty Wings, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share and safeguard your information when you order from our website or app. Please read this policy carefully and contact us if you have any questions or concerns. What information do we collect? We collect information that you provide to us when you place an order, create an account, subscribe to our newsletter, participate in a survey, or contact us for any reason. This may include your name, email address, phone number, delivery address, payment information, order preferences and feedback. We also collect information automatically when you access or use our website or app, such as your IP address, device type, browser type, operating system, pages viewed, links clicked, and cookies. How do we use your information? We use your information for various purposes, such as: - To process and deliver your order and send you confirmation emails and receipts. - To communicate with you about your order status, updates, promotions, offers and events. - To provide customer service and respond to your inquiries and requests. - To improve our website, app, products and services and personalize your experience. - To monitor and analyze our website and app performance, usage and trends. - To prevent fraud, protect our rights and property and comply with our legal obligations. How do we share your information? We do not sell or rent your personal information to third parties. We may share your information with: - Our service providers who help us with order fulfillment, payment processing, delivery, marketing, analytics and other functions. - Our business partners who may offer you products or services that may interest you. - Other parties when required by law or when necessary to protect our rights and interests. How do we protect your information? We use reasonable technical, administrative and physical measures to protect your information from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your information. How can you access and update your information? You can access and update your information by logging into your account on our website or app. You can also request to delete your account or any information we have about you by contacting us. How can you opt out of marketing communications? You can opt out of receiving marketing emails from us by clicking on the unsubscribe link at the bottom of each email. You can also opt out of receiving marketing texts from us by replying STOP to any text message. Please note that opting out of marketing communications will not affect our ability to send you order-related communications. How do we use cookies? Cookies are small files that are stored on your device when you visit our website or app. They help us remember your preferences, enhance your experience and improve our website and app functionality. You can manage your cookie settings in your browser or device settings. How do we update this policy? We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or app and indicating the date of revision. Your continued use of our website or app after the update constitutes your acceptance of the updated policy. How can you contact us? If you have any questions or comments about this policy or our privacy practices, please contact us
- You may not return or exchange any food items once you have left the restaurant. If you have any complaints or issues with your order, please contact us within 24 hours of receiving it. We will try to resolve the issue to your satisfaction, but we reserve the right to refuse any refunds or replacements at our sole discretion.
